EliteMax Subscription Terms and Conditions

Effective Date: 31/07/2025
Last Updated: 31/07/2025

1. Acceptance of Terms

1.1 These Terms and Conditions ("Terms") constitute a legally binding agreement between Elite Driver Innovations Ltd, trading as Elite Driver Jobs ("EDJ", "we", "us", "our") and the subscribing entity ("Customer", "you", "your").

1.2 By purchasing, accessing, or using an EliteMax subscription, you confirm that:

  • You have read, understood, and agree to these Terms
  • You have authority to bind your organisation to these Terms
  • You are at least 18 years of age
  • Your company is registered and operating in the United Kingdom

1.3 If you do not agree to these Terms, do not subscribe to or use EliteMax services.

2. EliteMax Service Description

2.1 EliteMax is a subscription-based recruitment service providing:

  • FlexSlots for job advertisements
  • CV search credits (where applicable)
  • Access to our Applicant Tracking System
  • Priority support and features as described in your selected plan

2.2 Service tiers include:

  • EliteMax Standard (6 FlexSlots, 1 User)
  • EliteMax Pro (16 FlexSlots, 5 Users)
  • EliteMax Enterprise (custom configuration)

2.3 All features are subject to fair use policies and may be modified as the platform evolves.

3. Nature of Service

3.1 Immediate Value Delivery
EliteMax provides immediate access to recruitment tools and candidate pools. Upon activation:

  • Job posts become immediately visible to thousands of drivers
  • Applications begin arriving from verified candidates
  • CV search provides instant access to driver profiles
  • FlexSlots enable immediate job switching capabilities

3.2 Service Characteristics
Due to the immediate and ongoing nature of our service:

  • Value is delivered from the moment of activation
  • Candidate interactions begin immediately
  • Data and insights are provided in real-time
  • Benefits cannot be "returned" after use

3.3 This immediate value delivery model is fundamental to how our platform operates and informs our payment terms outlined below.

4. Subscription Terms

4.1 Billing Cycles

  • Subscriptions are billed monthly in advance
  • Billing occurs on the same calendar day each month
  • All prices are exclusive of VAT unless stated otherwise

4.2 Free Trials

  • Free trial periods (30, 60, or custom days) may be offered at our sole discretion
  • Free trials provide full platform access with zero monetary value
  • Payment details are required to activate a free trial
  • Trials automatically convert to paid subscriptions unless cancelled before trial expiry
  • No usage limitations apply during trials
  • You may only use one free trial per company

4.3 Auto-Renewal

  • All subscriptions automatically renew unless cancelled
  • Renewal charges are processed using your stored payment method
  • You authorise us to charge your payment method for all recurring fees

4.4 Price Changes

  • We reserve the right to modify subscription prices
  • Existing customers will receive 30 days' written notice of price increases
  • Continued use after notice period constitutes acceptance of new prices

5. Payment Terms

5.1 Payment Processing

  • All payments are processed through Stripe (or GoCardless for approved Enterprise customers)
  • You are responsible for all applicable taxes and fees
  • Payment must be made in GBP

5.2 Payment Methods

  • Valid credit or debit card required for standard subscriptions
  • Direct debit may be available for Enterprise customers
  • You must maintain current, valid payment information

5.3 Failed Payments

  • We will attempt payment collection up to 3 times
  • You will be notified via email and dashboard after each failed attempt
  • Continued payment failure results in automatic subscription cancellation
  • Services may be suspended during payment retry periods

5.4 Payment Policy

Given the immediate access to candidates, job posting capabilities, and real-time applications that begin upon subscription activation, all payments are final. Once job posts are live, applications received, or CV searches conducted, the service has been rendered and consumed. This is similar to other immediate-access professional services where value is delivered instantly and continuously.

6. Cancellation and Refund Policy

6.1 Cancellation Rights

  • You may cancel your subscription at any time through your account dashboard
  • Cancellation takes effect at the end of your current billing period
  • You retain access to services until the end of your paid period
  • Posted jobs will convert to premium jobs and run for their standard 28-day duration

6.2 Refund Policy
As our platform delivers immediate value through instant job visibility, real-time applications, and immediate candidate access, subscription fees are non-refundable. This policy ensures fairness for all users and maintains platform integrity. Specifically:

  • No refunds are provided for unused portions of subscription periods
  • Downgrades do not generate refunds for price differences
  • Cancellation does not entitle you to any refund
  • Free trial periods have no monetary value and create no refund entitlement

6.3 Exceptional Circumstances
In extraordinary situations, any consideration of account adjustments remains at our sole discretion and would account for all transaction costs, processing fees, and value already delivered through the platform.

7. Upgrades and Downgrades

7.1 Upgrades

  • Available at any time during your billing cycle
  • Price difference charged immediately upon upgrade
  • New features available immediately

7.2 Downgrades

  • Take effect at the start of your next billing cycle
  • Current cycle continues at existing tier
  • FlexSlots and credits do not carry forward

8. Account Management

8.1 Account Ownership

  • Accounts are owned by the subscribing company, not individuals
  • Accounts cannot be transferred between companies
  • Multi-user access does not affect company ownership

8.2 Account Security

  • You are responsible for maintaining password confidentiality
  • You must notify us immediately of unauthorised access
  • You are liable for all activity under your account

8.3 Account Data

  • We retain necessary data after cancellation for potential reactivation
  • You can request data deletion subject to legal requirements
  • Job posting history and compliance records may be retained

9. Acceptable Use Policy

9.1 Fair Use
You agree to use the platform in good faith for genuine recruitment purposes. This means:

  • Posting real jobs for actual positions
  • Engaging with candidates professionally
  • Using search features for active recruitment needs
  • Maintaining accurate company information

9.2 Prohibited Activities
You agree not to:

  • Resell, sublicense, or transfer your subscription
  • Use automated systems to interact with the platform
  • Post fraudulent or misleading job advertisements
  • Harvest data for competing services
  • Violate any applicable laws or regulations
  • Misrepresent your company or job opportunities
  • Use the service to discriminate unlawfully
  • Attempt to circumvent platform limitations

10. Intellectual Property

10.1 All platform content, features, and functionality remain our exclusive property

10.2 You retain ownership of content you post but grant us license to display and distribute it

10.3 You may not copy, modify, or reverse engineer any part of our service

11. Privacy and Data Protection

11.1 We process personal data in accordance with UK GDPR and our Privacy Policy

11.2 You warrant that you have appropriate legal basis for any candidate data you access

11.3 You must comply with all applicable data protection laws

11.4 We act as data processor for candidate information you manage through our platform

12. Disclaimers and Limitations

12.1 Service Availability

  • We aim for maximum uptime but do not guarantee uninterrupted service
  • We may modify or discontinue features with reasonable notice
  • Scheduled maintenance may temporarily affect access

12.2 Recruitment Outcomes

  • We provide tools and access; recruitment success depends on multiple factors
  • Candidate quality and suitability assessment remain your responsibility
  • We do not guarantee specific application volumes or hire rates

12.3 Limitation of Liability

  • Our total liability shall not exceed fees paid in the preceding 3 months
  • We are not liable for indirect, consequential, or punitive damages
  • We are not liable for lost profits or business opportunities

13. Indemnification

You agree to indemnify and hold EDJ harmless from all claims, damages, and expenses (including legal fees) arising from:

  • Your use of the service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Content you post through our platform

14. Termination

14.1 We may terminate or suspend your account immediately for:

  • Violation of these Terms
  • Misuse of the platform
  • Non-payment
  • Fraudulent activity
  • Legal requirements

14.2 Upon termination:

  • Access to the platform ceases immediately
  • Outstanding fees remain payable
  • No refunds are provided

14.3 Provisions that should survive termination will remain in effect

15. Governing Law

15.1 These Terms are governed by the laws of England and Wales

15.2 Disputes shall be resolved in the courts of England and Wales

15.3 You waive any objection to jurisdiction or venue

16. Modifications to Terms

16.1 We may modify these Terms at any time

16.2 Material changes will be notified via email or dashboard

16.3 Continued use after notification constitutes acceptance

17. Severability

If any provision is found unenforceable, remaining provisions continue in full effect.

18. Entire Agreement

These Terms constitute the complete agreement between parties, superseding all prior agreements.

19. Enterprise Agreements

Enterprise customers may have additional terms specified in separate agreements which supplement these Terms.

20. Contact Information

Elite Driver Jobs
Elite Driver Innovations Ltd
Email: customersupport@elitedriverjobs.com
Website: www.elitedriverjobs.com

By subscribing to EliteMax, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.